Walk-in Details Date-14th April, Starting Time: 10 AM  Designation Walk in for Client Service Associate/executive
Job Description Handle calls, emails, facsimiles & order exceptions. Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. The position requires handling additional responsibilities per the requirement.

• Receive order information from customers and sales representatives and enter details into the order entry tool. Orders can be received via phone, e-mail & facsimile
• Communicate with Sales/Customers via Fax/Email to collect information or update information
• Receive return requests, identify reason for return, document appropriately and arrange for return of goods (if applicable)
• Receive customer and sales representative requests for locating orders/invoices
• Examine and correct exceptions
• Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to
• prescribed standards
• Ensure strict confidentiality of client records
• Please walk in for an interview between Monday – Friday (Weekdays) 10.30 am- 1 pm.

RR Donnelley
Floor 6, Prestige Polygon
471 Anna Salai, Nandanam
Chennai – 600018

Contact Person – Maria David

Desired Profile
Freshers are most welcome (0-3 years of experience)
Graduates in any discipline.
Excellent communication skills
Required to work flexible schedule, evening – night shifts and rotational.

Experience 0 – 3 Years