It’s not an uncommon occurrence, in any event not with me, that you buy an application from the App Store, just to discover that it either doesn’t work as described, or essentially doesn’t work. The last generally happens in case you’re trying out beta versions of Apple’s operating systems (iOS 10). Regardless of the reason, paying for applications that don’t work isn’t a fun thing to do.

Unlike the Google Play Store, the App Store does not give a direct, or effectively accessible choice to apply for a discount for an application you purchased. In any case, there is a framework set up to apply for discounts from Apple, and we’ll be examining precisely how to utilize it, in this article:

Using iTunes on Mac/PC:

The easiest method to ask Apple for a refund is by using iTunes.

1. Launch iTunes on your Mac or PC and go to Account -> View My Account.

2. Scroll down to the “Purchases” section, and click on “See All”.
3. In the page that opens, scroll to the bottom, and click on “Report a Problem“.                                                      
4. Click the “Report a Problem” link next to the app that you want to be refunded for.                                                      

• This will take you to an Apple website where you can report the problem and apply for refund.                                     

5. Fill up the details, and click “Submit”. If Apple finds your issue eligible for a refund, you will receive an email from Apple telling you that your refund is being processed.

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Using a Browser:

The process to apply for a refund can also be initiated from the browser, without the requirement of launching iTunes at all. Numerous people would prefer this method simply for the fact that it doesn’t require launching iTunes, which can be quite a nuisance, especially on a PC.

1. Launch your preferred browser and go to reportaproblem.apple.com
2. Sign in with your Apple ID and you will see a list of all your purchases.

• Locate the purchase you would like refunded, and click on the “Report a Problem” button next to it.                        

3. Fill up the details, and click “Submit”.If your issue is found eligible for a refund by Apple, you will receive an email telling you that your refund is being processed.

Note: You may be contacted by Apple Support, asking you for the reason for the refund. In my case, I was not contacted asking for any explanation.

Get Refunded for Accidental Purchases:

Precisely why Apple has made it this hard to get a discount for an application obtained off the App Store is a riddle to me. The good part, is that they have implemented it, at any rate. In this way, in the event that you buy an application that doesn’t do what it cases, or which doesn’t work appropriately, you’re not dead in the water. Apple is exceptionally receptive to clients detailing issues with applications downloaded off the App Store, with discount claims getting settled inside 5-7 days of revealing an issue.

Along these lines, whenever you buy an application, just to find that it doesn’t do anything that it guaranteed, or that it doesn’t work with your gadget, despite the fact that it was said that it will, don’t freeze about the cash you lost, essentially report an issue to Apple, and they will deal with the rest. As usual, ensure you impart your encounters to us on the applications purchased off the App Store, and in the event, that you have ever requested a discount for any application.