Jackson
202 Oak Ridge Lane
Indianapolis, Indiana 47804
(888) 555-1234
PROFILE
- 5 years of frontline sales experience including merchandising and customer service. Developed reputation for personalized, high quality service.
- Demonstrate strong work ethic. Optimistic about ability to perform the job and tenacious in achieving success.
- Change agent. Adept at recognizing/launching steps needed to attain objectives. Thrive on challenges to overcome obstacles with solutions that are sound and logistically feasible.
- Exceptional interpersonal and communication skills (greet, consult, up-sale); build positive, effective customer relationships.
- Effective team member. Motivate other team members to achieve goals. Use people skills to build group involvement and support management.
WORK EXPERIENCE
Macy’s Downtown Indianapolis, Indiana 2007 – Present
Monitored and stocked convenience store and gift shop. Advised customers on background of locally produced items. Ensured the highest levels of customer service and satisfaction.
- Monitored receiving, check-in, and stocking of merchandise to verify accuracy.
- Created window displays to attract customers to the gift shop.
- Assisted store manager in merchandising and store layout to feature new items and best sellers.
- Received Sales Staff of the Month award and numerous customer accolades.
Cashier 2006-2007
Play it Again Sports Company, Indianapolis, IN.
Operated POS cash register for sporting goods company. Advised customers on purchases. Provided exceptional customer service and support.
- Developed reputation for prompt, efficient service with high level of accuracy.
- Maintained thorough knowledge of store merchandise to provide helpful advice to customers.
- · Managed personal life to maintain a record of perfect attendance.
EDUCATION
Adams High School (Diploma) 2005
Indianapolis, IN.