Name : Hendry
E-mail Id: [email protected]
Contact No: 0118********
Career Objective
Looking for a high growth opportunity in organization providing a good working environment along with suitable opportunities of professional development.
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- XXX Bank as operation executive from Oct 20** till present
- XXX ltd. as Operator and MIS from May 20** to Oct. 20**
- XXX Insurance Ltd as Junior Operation Executive from Dec 19** to May 20**
Key Responsibilities Handled
- Handling duplicate Policy and recreation of policies.
- Handling queries from branches regarding status, daily receiving, RTS etc.
- Making in Excel report for the all policies created.
- Responsible for ensuring end-to-end processing of account opening forms within the specified TAT.
- Daily Maintaining MIS which includes total Logins (Salary Account).
- Documenting the same for official purpose.
- Maintaining monthly active A/C list for salary transfer of corporates.
- Alarm management of Passive nodes during 24X7 shift operations.
- Looking the passive infrastructure of tower.
- Work as communication key between NOC and field staff
- Escalate the alarms to experts in time of problem can not solve by regional engineer team on spot to resolve.
- Network event severity level identification
- Taking care of operational activities viz. Client Id and Policy Id creation along with Quality Check
- Handling and Managing the team of 32 executives
- Doing quality checking of Life Insurance Proposal Forms received from Branches for North RPC.
- Doing documentation & quality check of RTS cases.
- Doing quality check of policies.
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Academic Qualifications
- B.Sc. Physics from XXX university with A grades
- HSC with Science from XXXX school With D grades
- SSC from XXX school with A grades
Technical Expert
- MS- Office
- HTML & DHTML
- Front page, MS Access2000
- C Fundamental with Techniques Java Script
- SQL Server
- Internet applications
Achievements
- Best employee award in XXXX company
- Awarded as best Achiever in XXX company
- Received scholarship during HSC
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Extra Curricular Activities
- Participated in the racing and stood first at school Level.
- Participated in Sketching Courses during graduation
Personal Details
- Date of Birth: 3/7/1990
- Languages Known: Spanish, English ,Dutch.
- Hobbies: Playing Cricket, Making good friends, Sketching
- Address: XXXXX