Ethan
E-mail Id: [email protected]
Contact No: 2025********

Summary

  • A total of 10 plus years of experience in IT industry with more than 8 years of experience and functional knowledge in managing offshore software development centers in USA.
  • Have effectively managed business functions like business operations, company financials, human resource, project management along with significant contribution in business development from both strategic and operational perspective.
  • I look for contributing at senior management position and work in a challenging and collaborative offshore development environment that facilitates growth and learning.

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Roles and Responsibilities

Business Operations :
  • Operations Head and overall management of business unit
  • Strategic planning of operations
  • Sign lease, business agreements and legal contracts
  • Signatory in bank accounts and accountable for all capital expenditures
  • Supervise administrative staff
  • Handle operational issues
  • Company returns and taxation
  • Plan and execute office expansion
  • Establish professional association with vendors, suppliers & other service providers
Company Financials
  • Oversee all capital related expenses
  • Management of accounts, receivable and payables
  • Generate financial budget and monitor expenses
  • Planning and coordinating recruitments
  • Recognizing and retaining Talent
  • Releasing staff payrolls and bonuses
  • Management of employee benefit program
  • Execute performance and biannual reviews
Project Management
  • Direct point of contact to implementation managers and level one support team in US
  • Participate in project discussions to understand requirements, scope and milestones
  • Identify suitable outsourcing firms and contractors and execute work orders
  • Assist technical team in managing projects outsourced to vendors across the globe
  • Active participation in streamlining customer support and services
  • Interact with customers to resolve issues in real time
  • Assist technical team to ensure timely and successful project releases
Accomplishments
  • Incorporated Inspired eLearning in USA in June 2005
  • Quick turnaround from cost center to profit center
  • Obtained Microsoft Certified Partner accreditation for Inspired eLearning, US
  • Successfully maintained annual attrition below 20% all throughout
  • Got 100% performance bonus in last review (June 2009) for consistent performance
  • Appreciation from US customers and Management Team

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Employers

1. xxxxx Solutions Private Limited (28 Employees).
  • Offshore Development Center: xxxxx, India
  • Head Office: xxxxxx eLearning Inc. Texas US
  • Business Domain: eLearning and ecommerce Industry
  • Duration: From 6th June 2005 to 12th January 2010 (4.7 years)
  • Designation: Development Manager
2. xxxxxxxx Interactive Solutions Private Limited (42 Employees).
  • Offshore Development Center: India
  • Head Office: xxxxxx Limited, London UK
  • Business Domain: eLearning and ecommerce Industry
  • Duration: From 1st December 2001 to 31st May 2005 (3.5 years)
  • Designation: Project Leader

Education, Certifications & Visas

  • Education: Bachelor of Engineering (Electronics), a four year full time degree course from xxxxxxxxxxx University completed in 1998 with 67.76%.
    Certifications and Training xxxxxx Foundation Certification in April 2010
  • Attended Business Analysis workshop in June 2008 organized by xxxxxxxxx Society of USA, xxxxxx Chapter
  • Project Management Training in February 2008 (PMI Membership ID xxxxxxxx)
  • Microsoft Certification in .NET solution architect in September 2003

Personal Details

  • Date of Birth: 30/01/1989
  • Languages Known: Spanish, English & French
  • Address: XXXXXX

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