Madeleine
E-mail Id: [email protected]
Contact No: 202********

Career Summary

  • Experienced Cisco Network Engineer with more than X years.
  • Hands on routing and switching.
  • Strong technical concepts.
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Technical Skills

  • Routing / WAN: EIGRP, OSPF, RIP, BGP, PBR, route redistribution, IP Routing, HDLC, PPP, Multilink, ISDN, VoIP, QoS.
  • Switching: Vlan, VTP, STP, Ether channel, HSRP, VRRP, GLBP.
  • Security: ACL, NAT, VPN IPSec Tunnel, GRE Tunnel, 802.1x, Port Security, Firewalls, TACACS.
  • NMS / Analysis: Cisco works 5.0, IPSwitch what’s up Gold, MRTG, Solar wind Network engineer toolset, Net flow analyzer, Kiwi Syslog, Visio.
  • Hardware: Catalyst 2960 / 3550 / 3750 / 4500 / 6500 series switches, 3845 / 3745 / 2821 / 2600 Series Cisco routers, Cisco ASA 5520, PIX 535, Checkpoint r65, Nortel 8300 / 4548.
  • Operating Systems: Cisco IOS, Windows Server 2003 / 2000 / NT and Workstation 98 / XP / 2000.
  • Network Tools: Alter Point, NetQOS
  • Management: ITIL training

Personal Qualities

  • Good managerial skills.
  • Optimistic.
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Key Responsibilities Handled

  • Providing L2 and L3 network support to Siemens LOB’s, Forest Laboratories and Grifols.
  • Working on Clarify and Remedy ticketing system to address customers Network related issues.
  • Working with Cisco TAC on escalated issues.
  • Troubleshooting various network related issues with Service providers (Orange, Verizon, AT&T, and Time Warner Cables).
  • Firewall and router configuration changes as per the business requirement.
  • Conducting root cause analysis on Network Incident.
  • Work for permanent solution on reoccurring network Incidents.
  • Making emergency changes in the network to ensure uninterrupted services.
  • Documenting network changes and updating diagrams accordingly.
  • Working with third party vendors for new project implementations related to network support.
  • Additional responsibilities include creating Work Level Instruction (WLI).
  • Architected and Integrated back-end and network infrastructure with an emphasis on scalability, availability, security and manageability.
  • Designed and deployed networks using dynamic routing protocol (EIGRP, OSPF and BGP).
  • Communicated with local and foreign telecom bodies for procuring and commissioning of various local, IPLC and ISDN circuits to support and data/voice application.
  • Developed and documented network diagrams and procedures.
  • Devices used PIX 535 v7.0, ASA 5520, routers 2600, 2800, 3700 3800 series, switches 6500, 4503, 2960, 3548 series.
  • IPSec VPN tunnel over public network.
  • Implementation of Cisco H.323 VoIP Gateway.
  • Implementation of QoS on IGT network.

Key Project Undertaken

  • Network Infrastructure Design and Implementation from the ground level for new site XX.
  • Remotely commanded and coordinated with XXXX team for new site setup XXXX.
  • Network Infrastructure Design and Implementation for XXXX centre at XXXX.

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Achievement

  • Stayed under budget for many quarters.

Employers

  1. Company Name: XXXX IT solution and services Pvt. Ltd.
    Duration: Since OCT 20XX
    Designation: Senior Systems Engineer for Network Operations
  2. XXXX IT Private Solution
    Duration : From June 20XX to September 20XX
    Designation : Sr. Network Engineer

Academia

  • Bachelor of commerce, University 1 (20XX)
  • XII from XXXX School (20XX).
  • X from XXXX School (19XX).
  • 1 year Diploma in computer application from XXXX Technical College

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Technical Certification

  • CCNP – Routing and Switching (Cisco Certified Network Professional)
  • MCP (Microsoft Certified Professional) in windows 2003 server
  • CCNA (Cisco Certified Network Associate)
  • CCSA (Check Point Certified Security Administrator) training
  • A+ Certification

Personal Details

  • Date of Birth: 24/06/1992
  • Languages known: English, Spanish, German
  • Address: XXXXXX.