STEVEN
Chennai, Tamil Nadu
Email: [email protected]
WORK EXPERIENCE
1.Profile – Business Executive
Ws techsoft P. Ltd – Chennai, Tamil Nadu – January 2017 to September 2017
- This company is an authorized service provider of IRS, US.
- The truck owners file their income tax through this company.
- My job is to communicate to customers through phone calls and online chat and resolve the issues in filing the truck tax
2.Profile – Marketing Head
Siga Press – October 2015 to July 2016
- Scheduling jobs and communicating with customers
- Maintaining the quality and the committed time line
- Monitoring work flow
- Communicating to the Management on daily basis
3.Profile – Asst. Production Manager, Packaging
Emirates Printing Press LLC – Dubai, AE – January 2014 to April 2015
- Scheduling jobs
- Maintaining the quality and the committed time line
- Monitoring work flow
- Communicating to the Production Heads and the Customer Service Team
4.Profile – Production Manager
V&M Prints P. Ltd – Porur, Chennai, IN – July 2010 to December 2013
- Scheduling jobs for optimum productivity
- Allocation of Work to the Binding Department
- Outsourcing of manpower and post press Operations
5.Profile – Associate-Project Management
Works Global Limited – Chennai, Tamil Nadu – January 2009 to June 2010
- The customers I deal with are Cengage Learning, Lippincott Williams and Wilkins and America Book Corporation.
- My responsibility was to communicate to the publisher, author, printer and to the Production Team in house, maintaining quality and Time Line.
- My responsibility is also to interpret the requirement of the customer and fulfill them and to report the status to the Customer
6.Customer Service
Emirates Printing Press LLC – dubai – 2002 to 2002
Clients handled:
Emirates Airlines:
- The international Airliner from Dubai which has the reputation in the Airline Industry.
- I am associated with them in printing of the time table, corporate communication brochures, Holiday brochures, in flight menu cards and other promotional.
Motivate Publishing:
- Established 30 years ago, Motivate Publishing is the Gulf’s leading publisher of magazines and books which sets the standards for media in the region.
- Magazine publishing is the backbone of the company and ‘What’s On’ is the first title of Motivate Publishing.
- I have been leading the team in EPP to serve Motivate Publishing in all their print jobs.
7.Marketing Executive
Graphic Impressions Limited – Chennai, Tamil Nadu – September 1995 to April 1998
- A leading printer in the city of Chennai, known for outstanding quality in printing on Offset Paper.
8.Faculty Member
Sidma Press P. Ltd – Chennai, Tamil Nadu – January 1988 to April 1990
- A printing press which caters to the print requirements of small scale industries.
- I was in charge of the press.
SKILLS
- CUSTOMER SERVICE (1 year)
- RECEPTIONIST (1 year)
- RETAIL SALES (1 year)
- SALES (Less than 1 year)
AREAS OF INTEREST
- Customer Service
- Sales and Administration