Ethan
E-mail Id: [email protected]
Contact No: 2025********
Summary
- A total of 10 plus years of experience in IT industry with more than 8 years of experience and functional knowledge in managing offshore software development centers in USA.
- Have effectively managed business functions like business operations, company financials, human resource, project management along with significant contribution in business development from both strategic and operational perspective.
- I look for contributing at senior management position and work in a challenging and collaborative offshore development environment that facilitates growth and learning.
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Roles and Responsibilities
Business Operations :
- Operations Head and overall management of business unit
- Strategic planning of operations
- Sign lease, business agreements and legal contracts
- Signatory in bank accounts and accountable for all capital expenditures
- Supervise administrative staff
- Handle operational issues
- Company returns and taxation
- Plan and execute office expansion
- Establish professional association with vendors, suppliers & other service providers
Company Financials
- Oversee all capital related expenses
- Management of accounts, receivable and payables
- Generate financial budget and monitor expenses
- Planning and coordinating recruitments
- Recognizing and retaining Talent
- Releasing staff payrolls and bonuses
- Management of employee benefit program
- Execute performance and biannual reviews
Project Management
- Direct point of contact to implementation managers and level one support team in US
- Participate in project discussions to understand requirements, scope and milestones
- Identify suitable outsourcing firms and contractors and execute work orders
- Assist technical team in managing projects outsourced to vendors across the globe
- Active participation in streamlining customer support and services
- Interact with customers to resolve issues in real time
- Assist technical team to ensure timely and successful project releases
Accomplishments
- Incorporated Inspired eLearning in USA in June 2005
- Quick turnaround from cost center to profit center
- Obtained Microsoft Certified Partner accreditation for Inspired eLearning, US
- Successfully maintained annual attrition below 20% all throughout
- Got 100% performance bonus in last review (June 2009) for consistent performance
- Appreciation from US customers and Management Team
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Employers
1. xxxxx Solutions Private Limited (28 Employees).
- Offshore Development Center: xxxxx, India
- Head Office: xxxxxx eLearning Inc. Texas US
- Business Domain: eLearning and ecommerce Industry
- Duration: From 6th June 2005 to 12th January 2010 (4.7 years)
- Designation: Development Manager
2. xxxxxxxx Interactive Solutions Private Limited (42 Employees).
- Offshore Development Center: India
- Head Office: xxxxxx Limited, London UK
- Business Domain: eLearning and ecommerce Industry
- Duration: From 1st December 2001 to 31st May 2005 (3.5 years)
- Designation: Project Leader
Education, Certifications & Visas
- Education: Bachelor of Engineering (Electronics), a four year full time degree course from xxxxxxxxxxx University completed in 1998 with 67.76%.
Certifications and Training xxxxxx Foundation Certification in April 2010 - Attended Business Analysis workshop in June 2008 organized by xxxxxxxxx Society of USA, xxxxxx Chapter
- Project Management Training in February 2008 (PMI Membership ID xxxxxxxx)
- Microsoft Certification in .NET solution architect in September 2003
Personal Details
- Date of Birth: 30/01/1989
- Languages Known: Spanish, English & French
- Address: XXXXXX