Objective:

Seeking a Phone Sales Representative position that offers an immediate challenge, career opportunity and advancement.


Summary of Skills:

  • Vast experience in Tele-sales and direct sales
  • Proficient with PC and Microsoft Office
  • Strong ability to work and generate revenue using own initiative
  • Profound ability to identify problems and apply creative solutions
  • Excellent presentation and negotiation skills

Work Experience:

Phone Sales Representative
Black Box Network Services, Dyersburg, TN
August 2005 to till date

  • Received inbound phone sales queries from new and existing customers.
  • Administered new leads from inbound calls, outbound calls, walk-in traffic and email.
  • Assured that store displays and work stations are complete, tidy, functional and presentable.
  • Developed and submitting all paperwork completely, accurately and on time.
  • Performed all aspects of opening or closing retail store in compliance with written procedures.

Phone Sales Representative
ModusLink Corporation, Dyersburg, TN
May 2000 to July 2005

  • Collected required information to assist an accurate assessment of the loan.
  • Presented information to customers related to payment, documentation and loan conditions.
  • Secured proper documentation checked income, insurance and other relevant statements.
  • Analyzed and assured accuracy and documentation of all loan applications.
  • Presented effective customer service to a high-volume number of inbound calls.

Education:

Bachelor’s Degree in Marketing
University of North Texas, Texas, TX