A cancellation letter is basically a form of communication to inform a service provider, institution or a company that the writer is dissatisfied with membership or company and would like to discontinue it or cancel an order for products or services.
It should contain the details necessary like the name and other order specific details.
Letter to Cancel an Order Writing Tips:
- Provide all the necessary details – Provide all the details about why you are canceling, complaints and order details.
- Clearly mention the reason – Be very specific and explaining why you are canceling with necessary details.
- Avoid giving wrong information – Provide information to the reader only if it is correct and authentic. Never lie or provide wrong information to convince readers.
Letter to Cancel an Order Template
Receiver’s Name
Receiver’s Address
Date:________
Subject: ____________[Mention the subject}
Dear Ms/Mr [Mention the name of recipient]
This is reference to the order of kitchen items which I ordered through your sales person with the order number_______[Mention the order number]. Please cancel the order as my husband has already purchased them from your store and I was unaware of it until very recently.
The list of order is
Jug -1
Vessel – 2
Dinner Set -3
Glass bowl -2
Please cancel the order and as per the policy I am aware that if the order is canceled on the same day full charges are refunded. I am extremely sorry for the inconvenience caused.
Thanking you,
Sincerely,
Your Name
Your Address
Learn how to write a cancellation letter with our sample templates. Get the guidance you need to communicate your order cancellation clearly and professionally.
Letter to Cancel an Order Sample, Email and Example/Format
Sample
Mr. Ram Charan
Shipment Manager,
Gex Books Pvt. Ltd,
Chennai, India 600003
Subject: Cancellation of order
Dear Mr. Ram,
I am writing to you to inform that I would like to cancel the order of 13 physics text books which was ordered earlier this week. The order number is 2144v. The school has decided to provide books by themselves and hence I won’t be needing them.
Please send the refund amount by cheque to the address mentioned below. I am extremely sorry for all the trouble and inconvenience I have caused.
Thanking you,
Sincerely,
Badsha Ahmed
9 Cooks avenue,
Bangalore – 13, India.
Email Format
Jug -1
Vessel-2
Dinner set-1
Glass cookware-2
Please cancel the order and as per the policy I am aware if the order is canceled the same day the charges are refunded.
I am sorry for the inconvenience caused.
Sincerely,
Your Name.
Why Letter to Cancel an Order
- Prevents Unwanted Charges:
- A Letter to Cancel an Order helps prevent being charged for goods or services that are no longer needed, saving you from unnecessary expenses.
- Ensures Timely Action:
- It provides a clear, formal notification to the seller, ensuring that the cancellation is processed in a timely manner and that the order is not shipped or fulfilled.
- Creates a Formal Record:
- By sending a Letter to Cancel an Order, you create a documented record of your request, which can be useful if any disputes arise regarding the order.
- Protects Consumer Rights:
- A Letter to Cancel an Order allows you to exercise your rights as a consumer, ensuring that your wishes are respected and that any associated contracts or agreements are terminated.
- Facilitates Refunds:
- The letter often includes a request for a refund, making it clear that you expect any payments made to be returned promptly.
Importance of Letter to Cancel an Order
- Legal Documentation:
- The Letter to Cancel an Order is important as it serves as legal documentation of your intent to cancel, which can be crucial if there is any disagreement with the seller.
- Avoids Miscommunication:
- A Letter to Cancel an Order is important because it eliminates potential miscommunication by clearly stating your intention, helping both parties avoid confusion or errors in processing the order.
- Ensures Compliance:
- The letter is important as it ensures that the seller complies with your cancellation request, reducing the risk of receiving unwanted products or services.
- Customer Satisfaction:
- A Letter to Cancel an Order is important for maintaining a positive customer experience, as it allows you to manage your purchases effectively and avoid any dissatisfaction from unwanted orders.