[fix]-error code 3212

Wikitechy | 784 Views | ios | 08 Jun 2016

 

Scenario:

  • Improper date time settings
  • Blocked cookies
  • Network issue blocking access to iTunes Store servers and ports
  • Malfunctioning due to Hosts file entries
  • Software firewall settings
  • Machine issue
  • Misconfiguration of security software

Error:

error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again.  

Fix 1: 

For Windows Operating system:

1. Access the Date & Time settings from Control Panel.

Windows XP: Click Start -> Run -> type timedate.cpl.

Windows Vista & 7: Click the Start menu's search box -> type timedate.cpl.

Windows 8: Use the Search box -> type timedate.cpl.

Windows 10: Use the search box -> type timedate.cpl.

2. Check and update the date time to reflect current day settings.

For Mac Operating system: 

1. From the Apple menu, select System Preferences.

2. click on Date & Time.

3. Select the option "Set date and time automatically".

4. Click on the Time Zone tab select current GEO location.

Fix 2:

Install or update the antivirus.

Fix 3: 

Disable antivirus and/or firewall settings.

Fix 4: 

1. Download a tool for PC Optimizer.

2. After installing click on the Repair All Button to scan the PC. 

3. Click the Repair All Button again after the scan is completed.

Fix 5:

Fix for Windows PC:

1. Uninstall unknown/unwanted programs using control panel.

2. Repair damaged files by performing a system scan.

3. Perform windows updates via Control Panel -> System and Security -> Windows Update, and then perform update.


4. For Win 8/ Win 10 use the Microsoft tool to perform windows update via automatic troubleshooting with the below link: http://go.microsoft.com/fwlink/?LinkId=231149

Related Tags:

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