[Solved-1 Solution] iPhone/iPad Bricked During iOS 10 OTA Update
Error Description:
- iOS 10 is officially released today and many users have jumped into the update. Unfortunately, some of them end up with a bricked iPhone or iPad.
- The problem happens when users are trying to get iOS 10 update on their devices over OTA (over-the-air software) update, they suddenly see the black screen prompting them to connect iTunes.
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- Multiple iPad and iPhone models have been affected by the problem. 9.7-inch iPad Pro is made up of the large part of the bricked iPad devices, and the model had been reported software update trouble in the past. And other models include the iPhone 6s, iPhone 6, and iPhone SE.
Solution 1:
Currently, the only known method is to connect your iDevice to iTunes on your Win/Mac computer. Here is the detailed information:
- After connecting, there will be a pop-up window on iTunes saying "There is a problem with the iPhone 'iPhone' that requires it to be updated or restored". You may choose "Update" or "Restore".
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- If you choose "Update", iTunes will continue to update your device. This could save settings and content on your device.
- If you click the "Restore" button, it may erase all settings and content. Users have reported different results after the restoring. Some of them have their device updated to iOS 10 while others say that it brings the device to iOS 9.3.5.