[Solved-2 Solutions] Play Store "UNKNOWN ERROR" Code
Error Description:
- Considering Google has a million apps and bazillions of users installing them every day it seems fair to cut them some slack when an error code pops up.
- Even so, when you get one of the classic Play Store errors, like the dreaded error 921 ''can't download or update app,'' it's nice to know some quick fixes to get past the blockade.
- It's the error code you get when the Play Store is interrupted or otherwise confounded by your attempt to download or update an app.
- It doesn't mean anything terrible has happened or there's anything wrong with your account, it's just one of those things that happens sometimes. Many users have reported that you can sidestep the problem simply by downloading the app on your 3G/4G connection rather than via Wi-Fi, but if you're not too keen on using up your data allowance, read on.
- The same technique can also be used to solve overly long hang-ups or delays when attempting downloads too.
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Solution 1:
- Refresh the Google account connection in the Play Store.
- This means you simply have to go to the Apps or App Manager section in your device's settings menu, then find Google Play Store and clear the cache.
- Try to download the app again after this and if it still doesn't work, go back and also clear data. It's not a bad idea to clear the cache of the Downloads Manager app here too. Then try downloading again.
Solution 2:
- If it still doesn't work, repeat the previous steps and then go to the Accounts and Sync settings on your device, remove your Google account and then re-add it.
- Rebooting your device at this point can also be beneficial before accessing the Play Store again.