[Solved-4 Solutions] How to Solve Fix Error Code 920 in Google Play Store



Error Description:

Error 920 is one of the most commonly seen error codes in Google Play Store. Like other Google Play Store server errors, the error 920 pops up when we try to download, install or update app/game (WhatsApp, FaceBook, etc.) in Play Store, saying "Update or Download for 'App Name' could not be downloaded due to error. (920)".

Solution 1:

Ensure A Strong Internet Connection

If we download/update WhatsApp, FaceBook, etc. over a weak internet connection, the Google Play Store error 920 could appear. Therefore,

  • When we are using mobile data, we need to turn the cellular data off and on. Or change to a Wi-Fi network.
  • When we are using Wi-Fi, turn the Wi-Fi off and on. Or get the phone connected to other Wi-Fi or mobile data.

Solution 2:

Uninstall and Re-install App/Game

If we get the error 920 when we try to update a certain app or game in Google Play Store, we can fix the error by uninstalling and re-installing the app/game.

  • Go to Settings > Apps/Application Manager.
  • Find the app that causes the error.
  • Choose the app and tap Uninstall.

Solution 3:

Clearing Cache and Data

We need to clear not only the caches and data of Google Play Store but also that of Google Play Service.

  • Go to Settings > Apps/Application Manager.
  • Choose Google Play Store.
  • Tap Clear Caches and Clear Data.
  • Repeat the steps to clear Google Play Service caches and data.

We should have no problem installing or updating apps/games in Google Play Store by now. If the error 920 still comes up, try the next method.

Solution 4:

Remove Gmail Account

We can simply remove Gmail account from your Android device in these steps:

  • Open Settings > Accounts > Google.
  • Choose your Gmail account and select Remove account.

After that, we can add our Gmail account back. If we still get the error 920 after re-adding the Gmail account, switching to a new Gmail account can be helpful.


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