[Solved-2 Solutions] Error retrieving information from server [RPC:S-7:AEC-7]



Error Description:

  • Google Play Store is an online market place for Android users. There are large collections of app available in the Play store.
  • Despite of the advantages we get from the app. Sometimes we even face different problems like error message while downloading the app.
  • Error [RPC:S-7:AEC-7] is a common error in Google Play Store. This Error occurs while downloading the app.
  • Here are some of the methods to fix Error retrieving information from server [RPC:S-7:AEC-7].
 rpcs googleplayerror

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Solution 1:

Step 1: Clear Cache and Data of Play Store

  • Go to Setting >> Go to Application Setting (In some devices application setting is named as apps).
  • Go to, All the apps >>Find the Google Play Store
  • Open Google Play Store
  • Next tap on the ‘Clear cache’ and ‘Clear data’ button.
  • Once you have clear everything, Next you need to Force Stop the application.
 app info

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Step 2: Clear Cache and Data of Google Play Service & Google Services Framework

This method is similar to above method

  • Go to Settings >> Go to Apps or Application Manager
  • Go to ‘All apps’ >> Find the Google Play Service
  • Open Google Play Service
  • Next tap on the ‘Clear cache’ and ‘Clear data’ button.
  • Similarly, Find the Google Services Framework >> Clear Cache and Data
 rpcs framework

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Step 3: Clear Cache and Data of Download Manager

  • Go to Settings >> Go to Apps or Application Manager
  • Go to ‘All apps’ >> Find Download Manager
  • Open Download Manager
  • Next tap on the ‘Clear cache’ and ‘Clear data’ button
  • Now, Restart your device.

Go to the play store and check if the app is downloading or not. It should be working fine by now and if this doesn’t work for you then try the next method.

 rpcs download manager

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Solution 2:

Remove and Add Google Account

  • Go to Setting >> Accounts >> Google
  • Remove all your Google accounts
  • Go back to Google play store and Sign-in your account information
  • Accept all the Google terms and setup Google settings then Run Google Play Store and download the app
remove account

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