[Solved-4 Solutions] Error 911 in Google Play Store



Error Description:

  • The 911 error mostly occurs when you are trying to update your apps in the Google play store while connected to a faulty Wi-Fi network.
  • When your update is just about to complete the following message pops up: “App could not be downloaded due to an error 911”.

Now, let’s see the solutions for error 911.

 android error911 in playstore

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Solution 1:

Clear the Google Play store data

  • Go to Settings >> Manage Applications or Apps >> Open “All” tab
  • From the list of “All” apps >> Scroll Down and Select “Play Store” >> Select Force stop, Clear cache and Clear data

Solution 2:

  • If you are using a WI-FI connection that requires a webpage login, then your authentication has probably expired.
  • Log in to the APN again via your android browser.
  • Open Google Play store and run the app update again.
  • If that didn’t work the problem is with the WI-FI network itself.

Solution 3:

  • Simply switch to another Wi-Fi network and run the update.
  • The error 911 should disappear for the new WIFI network.

Solution 4:

  • Use your mobile network data services instead of wifi.
  • Turn wifi off and then turn your data on and now open your Google Play Store and download/update your apps or games.
  • However, this method is only suited for apps and games that are small sized.
  • For larger updates you should use your wifi network to save data charge.

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